ICM is a complex system. It uses several different parts: DB2 database, WebSphere, HTTP Server, ICM software and of course the operating system. This usually leads to confusion about who's administering the system.

Usually the DBA or the storage administrator will be made responsible for the ICM system. The DBA, because ICM is in the DB2 portfolio of IBM. The storage administrator, because ICM usually stores large amounts of data and requires a difficult backup methodology.

But in the end, it doesn't matter much, as long as there is a team responsible for the ICM system at whole, who knows the different parts of the system, and how they work together. And knows who to contact if a problem is very specific to a certain part of the ICM system, like database, or backup.



If you found this useful, here's more on the same topic(s) in our blog:

• ICM process check
• Configuring the System Administration Client for IBM Content Manager for Multiplatforms
• Cataloging a Content Manager database on a Windows client
• No java processes after starting the Resource Manager
• IBM Content Manager introduction